Contact Center hours are 9 am – 4 pm, Monday through Friday.
617-887-6367 or 800-392-6089 (toll-free in Massachusetts)
Individuals: 800-829-1040 (7am-7pm local time)
Businesses: 800-829-4933 (7am-7pm local time)
Callers who are hearing impaired: TTY/TDD 800-829-4059
Automated refund hotline: 800-829-1954
Taxpayer Advocate Service: 877-777-4778
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