We have:

• MA State Tax Form Booklets​​​​​​​

We do not have:

• Federal 1040/1040-SR Form Booklets (Includes Forms 1040 and 1040-SR, Schedules 1-3) ​
  
• Federal 1040/1040-SR Instructions (Includes Instructions for Forms 1040 and 1040-SR, Schedules 1-3)

(Note from staff: We would usually have the federal forms we ordered by now. The majority of libraries are reporting the same issue with late deliveries. You can find federal forms and instructions for Tax Year 2025 available here.)

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Massachusetts

• Visit the MA.gov tax website for refund information, tax forms, and advice.
• ​Find a Tax Professional
• Free e-file options
• DOR Personal Income tax forms and instructions (printable)

​Phone numbers:
Tax Department: 
Contact Center hours are 9 am – 4 pm, Monday through Friday. 
​617-887-6367 or 800-392-6089 (toll-free in Massachusetts)
​

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Other ways to get tax forms:

• ​Order tax products to be delivered by mail​ or call 1-800-829-3676 

Tax resources

Federal

• Taxpayer Guide to Identity Theft
• Visit IRS.gov to print forms, track your refund and more.
• IRS Free File
• IRS Get Free Tax Prep Help
• Request forms and publications by mail or call 800-829-3676
• Taxpayer Assistance Center locator​
• Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs offer free basic tax return preparation to qualified individuals.
• AARP Tax Tips and Assistance
• IRS Local Office Locator

Phone numbers:
Individuals: 800-829-1040 (7am-7pm local time)
Businesses: 800-829-4933 (7am-7pm local time)
Callers who are hearing impaired: TTY/TDD 800-829-4059
Automated refund hotline: 800-829-1954
Taxpayer Advocate Service: ​877-777-4778

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Free or low-cost services

Low Income Taxpayer Clinics (LITC)
​There are 4 LITC locations in Massachusetts providing services to taxpayers who are low income or who speak English as a second language (ESL). DOR grants allow these clinics to provide more assistance with state-specific tax issues. The clinics do not provide current year tax preparation services but may be able to help qualifying taxpayers with collection matters, audits, appeals or responses to DOR notices.

• Boston – Asian American Civic Association (AACA) LITC: (617) 426-9492
• Boston – Greater Boston Legal Services LITC: (800) 323-3205
• Jamaica Plain – Legal Services Center of Harvard Law School LITC: (866) 738-8081
• Lynn – Northeast Legal Aid LITC: (978) 458-1465
  ​Volunteer Income Tax Assistance (VITA)
  

Volunteer Income Tax Assistance (VITA)
Low to moderate-income taxpayers may be eligible for free tax preparation services at an IRS approved VITA location. 
Virtual assistance may be available through GetYourRefund.org

AARP 
For qualifying senior taxpayers, the AARP Foundation’s Tax Aide Program provides free tax preparation services. https://www.aarp.org/money/taxes/aarp_taxaide.html

Legal Services 
Find free legal representation across the state for low-income individuals. https://www.masslegalhelp.org/

Massachusetts Bar Association 
​If you do not qualify for free legal representation, you may contact the Bar Association at masslawhelp.com or (866) 627-7577 for a referral.

DOR has many resources and information for taxpayers looking to get help with their personal income taxes. Please visit our “Filing Season Overview” page on our website for links, additional phone numbers and more.
​
www.mass.gov/info-details/current-tax-filing-season-overview

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We can help!

If the forms and schedules you need aren't listed here, we can print most for you. Please call 508-285-0265 or email [email protected] for more information.