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​To use Contactless Pickup, call the library to make an appointment. You will have a one-hour window to pick up your items. Your bagged items will be placed on the cart by the front doors before your scheduled pickup time--no need to call when you arrive.

How does it work? 

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  1. ​Place your holds. You can place holds on items from any SAILS library online or by using the SAILS app, or call the Library at 508-622-5255. You can now place holds on items from any SAILS library. Statewide delivery is running again, but wait times are longer than usual. If you'd like to borrow an item that's available on our shelves, be sure to select "Search Norton Titles" from the drop down menu in the online catalog. ​Not sure what you're looking for? Give us a call or use this form and we'll be happy to help you find your next great read!  
  2. Schedule a pickup time. Hold notifications have been turned on. When you receive a notification please contact the library to schedule a pickup time. You will have a one-hour window to pick up your items. If you call to request items we'll schedule a pickup time when you call.
  3. When you arrive for your appointment, pick up your items from the cart at the front doors--no need to call. Before your appointment, your items will be placed on the cart by the front doors. The bag will be tagged with a hold slip (first five letters of your last name and last four numbers of your library card).